Knock Knock — An Authentic Home Tour

Tour Information

• We reserve the right to make changes to the information, prices and itineraries of the tours as set out in our website and all printed promotional materials. Provided that such changes have been made prior to the confirmation of a booking, such changes shall be binding on the participants.
• Any information or advice provided by us on matters including but not limited to walking routes, climate, clothing, travel documents, baggage, special equipment, etc. is given in good faith but without responsibility on the part of us.
• All information provided on our website is correct to the best of our knowledge, but we cannot assure that such information would be free from errors or omission and we shall assume no responsibilities for any such errors of omission.
• Our website may contain hyperlinks to other websites owned and operated by third parties. We have no control over, or associate with, such sites and we assume no responsibilities for the contents of such sites. The inclusion of such sites on our website does not imply our endorsement of such sites.
• We do not warrant that our website would be free from computer viruses and we accept no liabilities or responsibilities for any loss or damage that may arise as a result.

Bad Weather Policy

• If Typhoon Signal No. 8 or above, or a Red/Black Rainstorm Warning is issued three hours before the tour starts, the tour will be canceled.
• If Typhoon Signal No. 8 or a Red/Black Rainstorm Warning is issued during the tour, the tour will be canceled immediately.
• If the tour needs to be canceled due to other adverse weather conditions, we will contact you by phone at least 2.5 hours before the tour. (If there is no response, we will follow up with an SMS or email.)
• If the tour is canceled due to adverse weather on the day, we will work with you to reschedule a new date within six months from the original tour date.

Tour Reminder

• Please wear comfortable clothing and shoes for the walk. Bring an umbrella, a bottle of water and some snacks just in case.
• Each participant may bring their own 3.5mm plug headphone if they have one for the wireless transmitter/receiver system which will be used on the tour. The guide will provide them a new one otherwise, but for hygienic and environmental reasons participants are strongly suggested to bring their own earphones if possible.
• There is a possibility that our organization may take photographs or videos during the guided tour, and these captured images or footage may be used for future promotion and publicity. If participants do not agree with this arrangement, please inform the tour guide or organizer during registration and on the day of the event.